Customer Service Rep - Bilingual French - Work at Home During Covid 19

Toronto, ON



This job is posted by HIRING HELP on behalf of our client. We perform the initial screening and interviewing for the client.

If you pass the initial stages, the client will perform a final interview.

Once hired you work directly for and are an employee of our client, NOT Hiring Help.

We are seeking to add Full time Bilingual Call Center Representatives to join our team to provide the best service to people all across the country. We are seeking people who want to be the best and work for the best.

Hours: This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 40 hours a week of consistent work.




  • Paid Training
  • Great pay and Benefits!
  • Competitive Wages Bonuses
  • A fun, casual work environment on site or virtual


In addition to the overall convenience, you’ll enjoy the many benefits of working from home!

  • Removing the cost, stress and time constraints of a daily commute
  • More work life balance
  • Upon Covid-19 restrictions being fully lifted, you may be required to work at the office located at Yonge and Eglington



  • Inbound Calls Only!
  • Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer service through active listening on every interaction
  • Troubleshoot and resolve customer issues through the use of desktop applications
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge





  • Speak and write fluently in both French and English
  • Flexibility to work any 8 hour shift during the 24 hours of the day, shift schedule will not change once you get it.
  • Ability to use Windows operating systems
  • Excellent multi-tasking skills
  • Excellent English communication skills 
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED



Apply now for a quick interview process!


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