Service Writer

Grand Falls, NB

We are looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.  Must be bilingual.

Please note:  If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.

Purpose:
Assist the Parts Manager and Service Manager in maintaining accurate and on-time reports and records relative to the parts and service department’s operation within the dealership.

Responsibilities
  • Screen dealership phone calls and direct calls as needed
  • Fields internal and external customer inquiries to the Service Department
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Help on the parts desk
  • Assist with inventory Control
  • Order and apply parts for work orders
  • Communicate with Deere on Parts and/or Service Issues when required
Experience, Education, Skills and Knowledge:
  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
Company Advantages: 
We offer an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan. 

Please submit your resume today!


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Green Diamond Equipment

Green Diamond Equipment

Our company is like the John Deere equipment we sell; held together by integrity, experience, pride, quality, and customer service. Each of our over 300 people across 15 Maritime locations live these values every day. We are proud to have been selling equipment to homeowners, farmers, landscapers, construction companies, golf course owners etc. for over thirteen years as Green Diamond Equipment.

As a Maritime owned and operated company, under the leadership of CEO Tina Sears, we have grown quite a bit since 2007. We started out as a joint venture with PEI Farm Equipment and Planter's Equipment. We have added new stores and acquired MacLeod's in Nova Scotia and merged with Reddin Equipment in PEI to bring us to our total of 15 branches across the three Atlantic provinces to serve you.

With the merger between Green Diamond Equipment and Reddin Equipment in 2016, we inherited the Bombardier Recreational Products (BRP) line and now have 3 dealerships that are combination John Deere and BRP stores: Stratford and Summerside, PEI and Grand Falls, NB as well as a stand-alone BRP store in Sydney, NS. www.greendiamondpowersports.ca

Our steady growth across the Maritimes shows our ongoing commitment to our customers, our team and John Deere. We have the right people, in the right roles, working with clear direction and focusing on continuous improvement.

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