Manager of Quality, Risk and Clinical Information

Kenora, ON

Manager of Quality, Risk and Clinical Information

Description

The Manager of Quality, Risk and Clinical Information will have overall responsibility for quality and compliance as it pertains to client and organizational risk and safety. The incumbent’s solid expertise in this field will facilitate the successful leading and building of organizational capacity for improvement through:

• co-designing solutions using leading practices and innovation to resolve quality, patient safety and standards issues
• serving as a coach and mentor to advance quality and patient safety
• sharing knowledge on leading practices that reduce patient and organizational risk
• collaborating with leaders, staff and clinicians to monitor quality and ensure required organizational practices and standards compliance are embedded in practice and service delivery
• advancing quality, patient safety and risk management through participation and support at leadership, clinical and governance tables
• respectfully engaging patients, families and care delivery teams in the investigation of complaints to resolve concerns and identify opportunities for improvement
• administering the risk reporting and investigation system
• serving as a Privacy Officer and providing management oversight to Health Records Department

The successful applicant will lead the hospital's journey to utilize analytics to maximize quality outcomes, efficiency, and continuing quality improvements. This will be achieved through collaboration with key internal and external stakeholders to review performance, identify and mitigate risk and identify opportunities to improve the patient and family experience.

Qualifications

• Post-secondary degree in a related regulated health profession; Master’s Degree preferred
• Member in good standing of an associated regulatory body an asset
• Experience implementing quality and patient safety standards and processes for a health care facility using tools and frameworks, qualitative and quantitative data collection tools, data mining, analysis and reporting
• Experience with accreditation, patient safety and national data sets such as CIHI
• Knowledge of Accreditation Canada standards for hospitals
• Knowledge of the concepts of healthcare risk management, including the legislation governing risk management, and programs to reduce organizational risk
• Demonstrated ability to manage multiple priorities
• Knowledge of all applicable legislation and responsibilities as it pertains to the portfolio and reporting requirements
• Evidence of a collaborative leadership style with effective team building skills across interdisciplinary teams
• Experience working with Microsoft Office software

Why Choose LWDH in Kenora?

Kenora’s cultural roots are a rich tapestry of old world traditions and modern Canadian multiculturalism. People have been living on the Lake of the Woods for thousands of years, and this area served as an important portage on the cross Canada waterway, connecting the Lake of the Woods and the Winnipeg River. Situated not far from Winnipeg and nestled in the heart of North America’s Premier Boating Destination, Lake of the Woods District Hospital (LWDH) is a fully accredited hospital under the national standards of Accreditation Canada. LWDH’s goal is to provide high quality patient care. LWDH meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities.  Treating well over 30,000 people per year, LWDH is Northwestern Ontario’s largest hospital outside of Thunder Bay.  Additionally, the hospital is an integral partner in the All Nations Health Partners Ontario Health Team; one of the first 24 OHT teams in the province, and is currently in the planning phase of developing a new All Nations Hospital. 

If you enjoy working in a fast-paced and innovative team environment and the idea of being able to boat to work and eat lunch on the dock sounds appealing, we look forward to hearing from you!

Please apply through the online application process via https://lwdh.talentpoolbuilder.com/

We thank all applicants for their interest, but advise that only those selected for further consideration will be contacted.

The LWDH is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations, including alternative formats, are available for all parts of the recruitment and selection process.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861