Customer Service Reps - Inbound - English Speaking

Montréal, QC

 We are seeking CUSTOMER SERVICE REPS who speak clear fluent ENGLISH to start immediately!

We are a large call centre organization providing inbound call answering and customer service for Canada's largest companies.


About the Position:

We are seeking to add full-time permanent Call Centre Representatives to join our team to provide the best service to people all across the country. We are seeking people who want to be the best and work for the best.


This is a full-time role  five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. We are hiring for two shifts: 7 am to 3 pm and 3 pm to 11 pm. This role is 38.5 hours a week of consistent work. This is a full time permanent year round role with room for advancement.


Central East Montreal - Major cross streets - Ontario St and Avenue Desjardins


Note: During the Covid-19 Social Distancing Rules:

1.  We will interview by phone.

2. You will work from your home

3. We will courier you a new laptop and phone equipment

4. Once rules relaxed you may be asked to come work from the office.



You must speak, read and write ENGLISH.

In this position, you will:

  • Provide top customer service to incoming calls from our customers
  • Help people to resolve issues and leave them feeling satisfied and pleased with their experience
  • NO outbound calling or selling
  • Respond to inquiries via email, text, online chat or phone


Ideally, we are looking for applicants:

  • Speak clear fluent English
  • 6 months or more experience at a call centre or in customer service
  • Must love to help people and work to solve the questions, concerns and problems of our client’s customers
  • Must be able to work a full-time schedule of 5 days on, 2 days off


We offer a great starting compensation package with room to grow!

  • Full time employment
  • Health and dental benefits
  • Bonuses
  • Advancement opportunities to team leads and management
  • Overtime available, if desired
  • $13.10 per hour to start


Our recruitment team will review all resumes and reach out to applicants who are qualified for the role.



Be the first notified of new relevant jobs