Technical Support Customer Service Representative - English speaking or Bilingual French / English
Montréal, QC
About us:
We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.
About the Position:
We are seeking technical support representatives to provide excellent customer support experiences in Montreal, QC.
In this position, you will:
- Adjust your customer service tactics to suit the customer experience level
- Actively listen and provide support options
- Troubleshoot mobile technology, equipment and systems
- Help customers to resolve their issues and concerns with great customer service
- Treat information as confidential
- Be proactive and try to resolve customer issues on the first call using your excellent skills and knowledge
- Use computers and software to enter customer information
Ideally, we are looking for applicants:
- Possess excellent English language skills or are bilingual in English and French (other languages are also an asset)
- Have the ability to work various shifts and work schedules
- Possess great customer service skills
- Have great attention to detail
- Go above and beyond for customers
What we can offer you:
- This position is currently paying $15 per hour to start.
Our recruitment team will review all resumes and reach out to applicants who are qualified for the role.
Good luck!
Hiring Help
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