Field Service Technician

Cambridge, ON

FIELD SERVICE TECHNICIAN

Our company is a trusted pump repair and field service company serving municipal, industrial, and commercial customers across Ontario. We specialize in the disassembly, evaluation, repair, and rebuilding of pumps and rotating equipment.

We combine decades of hands-on mechanical expertise with the strength and stability of a growing organization. We are focused on quality workmanship, strong customer relationships, and building a team that takes pride in solving real mechanical problems.

ABOUT THE POSITION

We are looking for an experienced Service Technician with strong millwright-level mechanical ability to join our field team.

This is not an entry-level role. We are looking for someone who is immediately competent in diagnosing and resolving mechanical issues in industrial environments. You must be confident troubleshooting rotating equipment, identifying root causes of failure, and executing repairs safely and professionally on site.

Your technical ability, confidence, and professionalism will directly influence customer trust and future work opportunities.

RESPONSIBILITIES

• Perform on-site troubleshooting, repair, and maintenance of pumps and rotating equipment
• Diagnose mechanical failures and determine appropriate corrective actions
• Disassemble, inspect, and reassemble equipment in the field
• Perform alignment, coupling installation, and basic vibration troubleshooting
• Communicate findings clearly to customers and recommend repair solutions
• Work independently or as part of a small crew
• Prepare clear field service reports with accurate documentation and photos
• Identify additional repair opportunities and support sales growth through strong customer interactions
• Maintain high safety standards and compliance on all job sites

Your ability to solve problems and build confidence with customers will directly drive repeat business and new opportunities.

QUALIFICATIONS

• Strong mechanical background (Millwright certification or equivalent experience preferred)
• Troubleshooting skills in industrial mechanical environments
• Experience working on rotating equipment
• Ability to work independently and make sound technical decisions on site
• Strong communication skills and professional presence with customers
• Valid driver’s license and ability to travel within Ontario
• Commitment to safety and safe work practices

Preferred:

• Experience with pump repair and rebuild
• Familiarity with centrifugal, vertical turbine, split case, or submersible pumps
• Experience with alignment tools and vibration analysis
• Experience working in municipal or industrial facilities

WHY JOIN US

• Work on challenging mechanical systems in real-world environments
• Be part of a respected field service team
• Play a direct role in customer satisfaction and company growth
• Join a stable and growing organization with long-term opportunity