Handheld Power Equipment Technician / Parts Rep

We are the Maritimes' only John Deere Dealership with 15  locations to serve you.

We are looking for a skilled, dedicated person to fill the position of Handheld Power Equipment Technician / Parts Rep at our Middleton, NS location.

Purpose:

The Handheld Power Equipment Technician is responsible for selling, receiving, and delivery of parts and accessories. This role will also be required to demonstrate proficiency in diagnosing and repairing a variety of outdoor power equipment, as well as being a source of information for customers and fellow team members regarding the purchase and upkeep of such equipment.

Responsibilities:

• Promotes and sells products and/or services to meet customer needs, offering product knowledge and recommendations
• Records all sales and/or counter transactions that occur
• Assist with inventory control (this includes all Stihl/Husqvarna products on the floor and in the back stock room)
• Assist with merchandising and maintaining product displays. Ensure all Stihl/Husqvarna signage is current in the department and throughout the rest of the store.
• Diagnose problems and determine what repairs are needed on Stihl/Husqvarna Power Equipment (Disassemble, repair, and reassemble the components and machines)
• Repair and maintenance of Stihl equipment within tight schedules
• Maintain consistent communication with the customer in regard to repair and maintenance of Stihl equipment (including warranty claims)
• Prepare all forms including intake forms, work order forms with pricing, product/parts orders, inventories, etc.
• Supplies Service Technicians with parts as required
• Verifies receipting-in of shipments
• Follows up on shortages and expedites issues by reporting to the manager
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
• Assists in maintaining department reports
• Assists in working on any reports, projects or parts related duties given by Parts Manager
• Work with other departments as directed by your Parts Manager

Requirements:

• Ability to diagnose and repair small gas engines
• Basic data entry and keyboarding skills
• Basic parts and machinery knowledge
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs.
• High school diploma or equivalent
• Valid driver's license
• Fork lift license an asset