STUDENTS for Call Centre Customer Service - NO SALES

Toronto, ON

About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.

About the Hiring Company:

We are a large organization providing the best service on behalf of our incredible clients. Representing hundreds of Canadian companies including the largest companies in the country we strive to personalize service, customer care and technical care solutions.

About the Position:

We are seeking to add Inbound Call Centre Customer Service Representatives to join our client's team to provide the best service to people all across the country. 

Hours: This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for two shifts: 7 am to 3 pm and 3 pm to 11 pm. This role is 38.5 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role. Students are welcome to apply for full-time work during the summer and then part-time in September!

Languages: We are hiring for English only as well as Bilingual speakers (French or other languages - please note in your resume the languages you speak)

In this position, you will:

  • Provide excellent customer service to incoming calls from and resolve any customer concerns or issues
  • Respond to inquiries via email, text, online chat or phone
  • NO outbound calling or selling

Ideally, we are looking for applicants:

  • Speak clear fluent English (we love bilingual speakers as well - and offer additional pay for bilingual speakers!)
  • Customer service driven and love to help people and respond to their questions, concerns and problems
  • Must be able to work a full-time schedule of 5 days on, 2 days off

What we can offer you:

  • Pay between $14 and $20 an hour (depends on experience and skills)
  • Full time employment with regular shifts and opportunity for part-time in the summer
  • Health and dental benefits
  • Bonuses
  • Midtown Toronto location on TTC subway line
  • Advancement opportunities to team leads and management
  • Overtime, if desired

Our recruitment team will review all resumes and reach out to applicants who are qualified for the role. 

Good luck!

 

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