Customer Service Representative - Full Time in Office

Mississauga, ON

NetHire is the industry leader in Talent Sourcing and Acquisition Solutions. We offer our clients in Canada and the United States a variety of products and services to attract applicants to their open positions including job advertisement distribution, career website design, social media applications and recruitment services.

We are looking for a customer service / sales coordinator to assist our sales team and clients on a fixed length contract. You will be responsible to enter in leads into our CRM, work with sales reps in the sales process, work with clients with questions or concerns, and answer the customer support line.

This is a contract position. You will be working 8am-5pm Monday through Friday in our office located at Dixie and Derry roads.

Requirements:
Excellent Customer Service skills
Speak clear fluent English
Friendly bubbly positive personality
Possess excellent MS office skills
Excellent letter and email writing skills
Good conflict resolution skills
Able to work independently
Able to keep confidential information
Able to multi-task
Very reliable and trustworthy
Excellent computer skills
Fast accurate keyboarding
Fast research on Google

Nice to have:
Previous experience working with a CRM
Intermediate to advanced Excel skills
College or university degree

NetHire

At NetHire we strive to constantly grow, improve and provide the best products and services to our clients and that is why we need people who strive to make each day better than the last. We are a rapidly growing business in a market with unlimited possibilities.

With over 25 years of business behind us, we are looking to the future and want the best people along for the ride with us.

We offer a flexible work environment and include, for some positions, the ability to work from home. We pride ourselves on using the latest technology to drive our business to the next stage of greatness. We believe that to develop and provide the latest and greatest products and services we must decrease bureaucracy and make it easier to achieve our goals. We reward risk and empower our team members to make decisions and work with their clients to achieve maximum client satisfaction. We offer ongoing training to all employees and are constantly looking to improve.

We work as a team and have fun as a team at various company outings, some of which have included live theatre shows, musicals, dinners, go-karting and BBQs.

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