Retail Stylist - Jewelry Boutique

Role Summary

We are looking to add a Retail Stylist to the team who will display our exceptional sales and service standards across the organization in our Retail Showroom.

If you love jewelry, have past luxury sales experience and can thrive in a fast-paced growing environment, this may be the perfect opportunity for you! You will be the first point of contact when assisting our customers. This means a positive attitude and excellent verbal and written communication skills are a must.

You will be a pivotal part of the customer experience and play a key role in the brand new in-person shopping experience at our stores!

Responsibilities:

• Engage, communicate with and drive business through various channels: In Store, Email, Phone, Text Message, etc.
• Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exceptional customer service.
• Maintain an awareness of all product knowledge information, current promotions and marketing initiatives.
• Ensures that the boutique is presentable and appealing from the shopper’s perspective by assisting in merchandising, display maintenance and showroom housekeeping
• Manage ongoing customer relationships utilizing our CRM tools
• Accurately and efficiently complete all sales transactions and maintain proper inventory and sales accountabilities at POS registers
• Assist with identifying areas of process, policy and service improvement, identifying trends based on customer feedback to flag for the rest of the team.

Qualifications:

• Strong sales and customer service experience within a retail environment (luxury fashion preferred)
• Experience with Shopify, Shopify plus, and/or other POS systems is an asset
• Ability to build and foster-long lasting, productive client relationships and create a loyal customer following
• Excellent communication and interpersonal skills
• Passion for providing exceptional customer service and prioritizing customer needs
• Organized and posses a meticulous attention to detail
• Enjoy working and thrive in a fast-paced environment with flexibility and support for others
• Available to work weekends

Employee Perks:

• Annual allowance for personal purchases
• 50% friends and family discount
• A bright and comfortable workspace with healthy and delicious snacks/drinks
• Work-life balance is important to us! We love getting together for monthly social events!