Quality Specialist Waterloo 32217
- Lead ISO process management, auditing, document control and oversee training record management
- Lead Service Quality initiatives and related improvement activities
- Lead quality audits of internal processes
- Ensure processes are documented and updated
- Provide training, communication and technical guidance to all affected stakeholders to ensure awareness of quality processes and tools
- Manage non-conformance, corrective & preventive action processes and reporting
- Analyze process non-conformances and assist in identifying, understanding and addressing the root cause of problems
- Contribute to and facilitate the planning and implementation of quality process changes to support organization goals and objectives
- Regular customer interaction by survey and by partnering with the customer's quality leads to develop stronger partnerships and provide 'real' input into the quality system
- Gatekeeper for Customer Scorecards and Reports
- Design, develop and manage process documentation, including workflow diagrams for quality assurance processes
- Minimum Community College diploma or certificate in Quality Assurance (or equivalent experience)
- 3-5 years of prior related experience in Quality Assurance and ISO 9001:2008
- Certificate in Internal Auditing
- Microsoft Office products, Excel and Access required
- Monday to Friday, 8am to 5pm – extra hours as required
Challenger Motor Freight
GO THE DISTANCE
Since 1975, Challenger Motor Freight Inc. has been a North American standard-setter in the field of transportation and logistics. Our success is directly attributed to our dedicated and talented team of professionals who work together with a common purpose – to keep us on the leading edge in safety, technology, and customer service.
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