Master Scheduler Assistant (Human Resources) (Part-time Permanent)

Kenora, ON

Competition Number 


Job Type

Part-time Permanent


0.60 FTE


Human Resources


$25.40 to $26.81 per hour

Closing Date

Friday, October 15, 2021



An exciting opportunity for a fast-paced, dynamic work experience as a master scheduler assistant, maintaining and coordinating the day-to-day schedule covering 24 hours a day, 7 days a week operations.

This individual will work within requirements set out by CUPE and ONA collective agreements and non-union business practices, scheduling guidelines and the specific staffing needs of departments.  Schedules may cover more than one manager and multiple departments and multiple disciplines/skill types.


This position is the primary role responsible for timely addressing of changes to schedules daily.  The master scheduler assistant maintains contact by software communications (eg. Softworks) telephone, email, voice mail and in person with employees and managers regarding shift changes, cancelled shifts, and replacement for sick or absent employees and making changes to schedules. 



  • Grade 12 or equivalent
  • Completion of a Human Resources program (post secondary diploma, degree etc.) an asset
  • 1 to 2 years’ experience, including scheduling, HRIS, payroll, in a related health care environment
  • An equivalent combination of education and experience may be considered
  • Knowledge of human resource policies, procedures and demonstrated ability to interpret and consistently apply these
  • Demonstrate ability in scheduling and familiarity with ONA, and multiple CUPE collective agreements
  • Knowledge and skill in using various computer programs and specifically scheduling software (i.e Softworks, VirtuoMIS)
  • Demonstrated proficiency in using MS Teams & Office software: MS PowerPoint, MS Excel, MS Access, MS Outlook, MS Word and Windows
  • Keyboarding 35 wpm (subject to testing)
  • Demonstrates high level of accuracy and attention to detail in all aspects of assigned work
  • Demonstrated written/verbal communication, interpersonal and listening skills to deal respectfully and effectively with patients, families, health care team members, community agencies and a range of other health care contacts in a professional environment
  • Demonstrated time management and organizational skills.  Ability to set priorities amongst multiple tasks and to work effectively in a busy environment with frequent interruptions to meet deadlines
  • Understands and respects the health care confidentiality requirements associated with patient information and working within a hospital environment
  • Demonstrated ability to contribute effectively and co-operatively in a team environment and with various services within the hospital environment
  • Ability to apply knowledge of relevant guidelines, policies, procedures, and/or processes as required for the role.  Seeks direction when appropriate
  • Demonstrated adaptability, flexibility and the ability to learn and grow knowledge and skills
  • Demonstrated initiative in taking appropriate actions to resolve problems within the context of the job requirements
  • Works in a seated position for requiring focused attention in using computers, keyboarding, multiple screens etc.
  • Ability to work independently
  • Reliable attendance record
  • Knowledge of First Nations culture an asset


Specific Accountabilities:

  • Collaborates with the scheduling team to maintain effective and efficient centralized day-to-day scheduling functions
  • Collaborates with the leadership team to establish and maintain master schedules and adjusts accordingly
  • Effectively navigates and updates the softworks scheduling system as changes occur and communicates the updates to the relevant parties
  • Communicates through various modalities with internal stakeholders to effectively address changes in the schedule
  • Generates and distributes various reports as needed
  • Assists with training staff on the use and functionality of applicable scheduling software/systems
  • Ensures that an up-to-date and thorough understanding of the various collective agreements, standards, policies and procedures is maintained to ensure compliance with scheduling activities
  • Assists with the grievance procedure if the subject matter is relevant to the scheduling department
  • Contributes to Scheduling/Human Resources team projects and quality improvement initiatives


Normal Hours of Work:

22.5 hours/week

Shift rotation - to include 7 days per week coverage in the department from 12:00 PM to 8:00 PM Monday to Friday 8:00 AM to NOON Saturday & Sunday (*schedule subject to change to meet operational needs)


Please apply through the online application process via


We thank all applicants for their interest but advise that only those selected for further consideration will be contacted.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

The LWDH is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations, including alternative formats, are available for all parts of the recruitment and selection process.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861



Lake of the Woods District Hospital

Lake of the Woods District Hospital

The Lake of the Woods District Hospital meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities.

Other Jobs


Stay updated. Follow us on:

Be the first notified of new relevant jobs